Privacy Policy
Your privacy is important to us. This policy outlines how we handle your data.
Last updated: April 2026
1. Information We Collect
We only collect information that you voluntarily provide through our contact forms, project inquiry forms, and AI assistant conversations. This may include:
- Name and email address
- Company name and website URL
- Project details and descriptions
- Budget and timeline preferences
2. How We Use Information
The information collected is used solely to respond to your inquiries and provide the services you request. We do not sell or share your personal data with third parties. Specifically, we use your information to:
- Respond to project inquiries and consultation requests
- Provide quotes and proposals
- Deliver ongoing project updates
- Improve our website and services
3. Third-Party Services
We use the following third-party services:
- Web3Forms: For secure form submission and email delivery
- Netlify: For website hosting and CDN
- Google Fonts: For web typography
Each of these services has their own privacy policies governing data handling.
4. Cookies
Our website uses minimal cookies to enhance user experience. These include session cookies for form state management and analytics cookies for understanding site traffic patterns. No personal data is stored in cookies.
5. Data Security
We implement industry-standard security measures to protect your information from unauthorized access or disclosure. All form submissions are transmitted over HTTPS encryption.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected. Project-related communications are retained for the duration of the client relationship plus 2 years.
7. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
To exercise any of these rights, contact us at contact@hynexlabs.com.
8. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be reflected on this page with an updated "Last updated" date.
For questions about this policy, contact contact@hynexlabs.com.